Timber measurement typically occurs outside of office and therefore the team at Timbeter receive several questions regarding the apps working capability. Nobody welcomes a situation where the application doesn’t work due to poor internet connection or bad weather. Below I’ve answered the 7 most common questions that we receive from new users:
1# Device
What kind of device do I need to use Timbeter?
Simply, any Android phone or tablet, starting from 4.0 will do. The team and I recommend that if you have a tablet to use this – user feedback has determined that the larger screen enables easier use.
2# Reference
Is there any specific requirement to place the reference?
Basically you can use any object with minimum of 1m length. You can place the measurement stick (or any reference you prefer) either vertically or horizontally across the pile.
3# Photo resolution
What photo resolution will be sufficient to detect the precise timber diameter as possible?
Timbeter works at all resolutions, however in our experience, the higher photo resolution the better picture. The photo’s resolution determines each pixel to a metric unit ratio.
4# Lighting conditions
Is it possible to measure in poor lighting conditions?
If it is really dark, then we advise to use extra light, for example a head-lamp during the night.
5# Offline measurement
What happens if I don’t have a internet connection?
Not a problem, Timbeter calculates timber measurement within the app hence no internet connection is required. Once the app is returns to an internet coverage area, your images begin to upload to your cloud storage platform.
6# Temperature
What if the temperature drops below minus 20C (minus 4F) – can I still measure?
Yes, you can. If it is freezing outside, we would suggest you to just make pictures with the reference and save these, later in the warm office you can do the measurement. We’ve been testing out different devices for 2 winters now and the majority of them work fine.
7# Data security
Can my information become lost anyhow (for example servers go down)?
No, your information is secure with Timbeter. Information is stored in the cloud and saved in the storage platform once the measurement has been done.
Summary
In conclusion, we summarised seven important points for the first-timers before using Timbeter:
- Any modern device works with Timbeter;
- The reference must be at least 1 m;
- The device camera must have at least 8 megapixel in the resolution;
- Lighting condition matters;
- Offline measurement is possible;
- There is no need to worry about the temperature;
- Data is thoroughly secured with Timbeter.
If you are still unsure about Timbeter because of your needs, please don’t hesitate to contact us. Also, we will be pleased if you leave some comments to this article!
Editor’s note:
These topics are most asked questions to Timbeter’s support team. If you have some other questions, we recommend you to go to our Help Centre, where plenty of information covers what you have been wondering about.
Also, feel free to comment on this article!
(*This article was modified from the original one published in 2017.)
